SILENT BEACON MANUAL
Version 2.0.0
Model: SB2.0

Connecting the Beacon to the App

Our Silent Beacon App will give you step-by-step instructions to help pair your Silent Beacon and set up the functionality. Ensure Bluetooth is turned on within your phone and you have allowed the App to use Location Services when the App is open.

1. Turn on the Silent Beacon by pressing the small smooth button for 3 seconds.
2. Open the Silent Beacon Application and navigate to the Beacon section.
3. Follow the onscreen instructions to connect.

Note: This process can take up to 30 seconds.  If it does not connect, check to ensure the Beacon is turned on and not paired to another device. If it is, hold both buttons for 20 seconds to reset and go back to step 1.

4. Once connected it will ask to Pair “Silent Beacon 2.0” to your phone, at which time you must select “Pair”.
5. Once fully Paired, it will verify if you have the most up-to-date firmware which may take an additional 3 minutes.

App Setup Guide 

App User Guide

Adding a Personal Contact

Within the Silent Beacon Business Application, if your business has elected, you may add emergency contacts that you wish to alert. Go to the “Dispatcher” page. On the bottom area of this page, you will see an “Add Personal Contact” icon. Pressing this allows you to manually enter a specific person or automatically import from your smartphone’s address book.

Placing an Emergency Phone Call

Pressing the large button on the side of the Silent Beacon will place the Emergency Call to your Dispatcher.

Note: When you are in Silent Alert Mode, no lights or audio will be heard through the speaker; however, all alerts will still be sent to your Emergency Contacts, and once your Primary Contact picks up, they will be able to hear you. To hang up, simply go to your smartphone and manually “End Call.” This setting will not work for tablets or other products that do not connect to a phone line.

Check Pairing Status

You may check the status of your Silent Beacon’s pairing at any time by viewing the large Beacon image inside of the App. It will be gray if your device is not paired and black if paired. You may also tap either button on the Silent Beacon to see the pairing status, blue LED means the Beacon is connected to the App, red means it is not.

Powering On/Off

Pressing both Buttons for 5 seconds will initially turn on the Silent Beacon. You will see the LED light up and change color, hear an audio sequence, as well as feel the Beacon vibrate, letting you know this was successful. When you are not in an emergency, you can turn off your Beacon by holding both buttons for 5 seconds.

Find Your Beacon

Within the Beacon section of the App, there is a feature called “Find your Beacon” that will illuminate when the Silent Beacon is connected. If you lose your Silent Beacon you may select the “Find” icon when within Bluetooth range to help you find it. The Silent Beacon will also blink blue and vibrate to help you locate it.  The range finder icon lets you know if you are getting closer or further from the Beacon.

Battery Status

You can check the status of your Beacon’s battery within the Beacon section of the App.  If your battery gets to 5%, it will vibrate, and orange LEDs will flash to let you know it needs to be recharged. When connected to a power source, the LEDs will glow green to let you know it is charging. Once the battery is fully charged the light will stay lit until removed from the USB Cable.

Factory Resetting Your Beacon

To reset the Silent Beacon, hold both buttons down for 30 seconds. The LEDs will cycle colors, the restart chime will begin and the Beacon will vibrate to let you know the reset has been completed.

Warning: The Silent Beacon and App will lose its connection if the device is reset. All information on the Beacon will be erased making you have to go through the pairing process again inside the Silent Beacon App.

Firmware Updates

Firmware is software that runs inside many types of electronic devices, including your Silent Beacon. The Silent Beacon allows over-the-air firmware updates. Firmware updates may be released to improve important security encryption, performance, and better functionality. 

Wearing Your Beacon

The Silent Beacon is intended for use either on the wristband, multipurpose clip, keychain, or as a pendant.  We have included a universal 18m wristband, and multipurpose clip, and the Silent Beacon was created to seamlessly integrate with a keyring.

IMPORTANT! Regardless of how you choose to wear the device, make sure the speaker/microphone side of the Silent Beacon is positioned as close to your mouth as possible. This will maximize the microphone clarity, allowing your voice to come through loud and clear.

Device Bluetooth Connectivity

The longest range (under perfect conditions) when sending an Alert from the Silent Beacon to your smartphone is approximately 800 feet.

Note: In reality, you will probably find the range to be somewhat shorter due to physical obstructions and electromagnetic interference.

The sound from the Silent Beacon will slowly deteriorate as you move it further away from your compatible smartphone, tablet, or Bluetooth device. To restore sound quality, move back into range. All sound and functionality will stop if you move completely out of range. After moving out of range, your Silent Beacon will try to reconnect to the lost smartphone periodically. The App will alert you, indicating that it can no longer find the Silent Beacon. It is strongly advised that you test your Device’s range, connectivity, and audio levels before you need the Silent Beacon in an emergency.  When you are within range, you can use the “Find your Beacon” feature within the main menu to help locate your Silent Beacon if lost.

IMPORTANT! For best performance of your Silent Beacon, wear or keep the Silent Beacon close (and in sight) to your compatible smartphone, tablet or Bluetooth device. The smaller the number of objects between the Silent Beacon and the App, the better the quality should be.

Troubleshooting

For troubleshooting the Beacon or Application, please follow the instructions within the appropriate sections of this manual or contact Silent Beacon online at https://business.silentbeacon.com/support/, or call 888-652-1172.

Additional Warnings & Safety Information

Permanent hearing loss may result from long-term exposure to sound at high volumes. Use as low a volume as possible. Speakers are capable of delivering loud and high-pitched sounds at high volumes. Under certain circumstances, exposure to such sounds can result in permanent hearing loss damage. The volume level may vary, based on conditions such as the smartphone, tablet or you are using and volume settings. Avoid prolonged use of the speaker at excessive sound levels.

Reduce the risk of hearing damage by following these safety guidelines during use of the Silent Beacon Device: Turn the volume control to its lowest level when connecting the speaker, and then slowly adjust the volume control to a comfortable level. Keep the volume at the lowest level possible. If increased volume is necessary, adjust the volume control slowly. If you experience discomfort or ringing in your ears, immediately discontinue using the speaker.

With continued use at a high volume, your ears may become accustomed to the sound level, which may result in permanent damage to your hearing without any noticeable discomfort. Use of a speaker will impair your ability to hear other sounds. Use caution while using your speaker when you are engaging in any activity that requires your full attention.

IMPORTANT: Always drive safely, avoid distractions, and follow local laws!

Use of the speaker while operating a motor vehicle may be regulated by local laws. Check with your local authorities. Use caution while using your speaker when you are engaging in any activity that requires your full attention.

This package contains small parts that may be hazardous to children and should be kept out of reach of children at all times. The Silent Beacon is not a toy – never allow children to play with the Device. The part bags themselves or the many small parts they contain may cause choking if ingested.

IMPORTANT! If you have a pacemaker or other electrical medical devices, consult your physician before using the Silent Beacon.

Never try to dismantle the Silent Beacon yourself or push objects of any kind into the Device, as this may cause short circuits, which could result in a fire or electric shock. None of the components can be replaced or repaired by yourself. Avoid exposing the Device to rain, moisture, or other liquids to protect against damage to the Silent Beacon or injury to you. If the Silent Beacon overheats, has been dropped or damaged, has a damaged cord or plug, or has been dropped in a liquid, discontinue use immediately. Do not use in areas where there are explosive hazards. Observe all signs and instructions that require electrical devices or RF radio devices to be switched off in designated areas such as hospitals or aircrafts.

The Silent Beacon is powered by a rechargeable battery.  Unplug the charger from the electrical plug and the Silent Beacon when not in use. Do not leave a fully charged battery connected to a charger, since overcharging may shorten battery life. If left unused, a fully charged battery will lose its charge over time. Leaving the Silent Beacon in hot or cold places, such as in a closed car in the summer or in winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 0°C and 45°C (32°F and 113°F). A Silent Beacon with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

IMPORTANT! The battery used in the Silent Beacon may present a risk of fire or chemical burn if mistreated. The battery in your Device cannot be removed or replaced by yourself. Any attempt to do so is risky and may result in damage to the Silent Beacon. Only recharge your battery with the USB-C cord included with the Silent Beacon package.

IMPORTANT! The Silent Beacon for Businesses App must remain open (and running in the background) at all times to successfully notify your contacts during an emergency. While the Beacon can still call the selected number if the App is closed, your contacts will not receive the designated notifications. Please ensure the App is open and running for optimal Beacon performance.