Silent Beacon, LLC (“SBL”) warrants that your Silent Beacon product (the “Beacon”) will be free from defects in materials and workmanship for the later of (a) the Term under the License and Lease Agreement or three (3) years after the purchase date (“the Warranty Period”). If a defect in the Beaconarises within the Warranty Period, SBL will, at its sole option and subject to applicable laws, repair or replace the Beacon with a new or refurbished Beacon. This Warranty does not apply where the instructions for use and activation of the Beacon were not complied with or where the Beacon is damaged as a result of abuse, accident, modification or other causes beyond our reasonable control.
ALL OTHER EXPRESS WARRANTIES AND ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NO-INFRINGMENT, ARE EXPRESSLY DISCLAIMED.
Coverage of Limited Warranty
This limited warranty covers only the actual Beacon. All SBL accessories including the wristband, USB-C cord, and attachment clip are not covered under this warranty. Furthermore, SBL’s limited warranty does not cover any products that do not bear the SBL logo.
Obtaining Warranty Service
If, after following the instructions in the user manual and quick start guide you are certain that the Beaconis defective, please take the following steps;
(a) pack the Beacon carefully (preferably in its original packaging);
(b) include in the packaging all parts, accessories, manuals, and other materials originally packaged with the Beacon;
(c) include in the packaging a copy of the Order Form applicable to the Beacon;
(d) include in the packaging a note (i) that describes the defect that has caused you to return the product, and (ii) that includes a day-time phone number where you can be reached; and
(e) ship the product to the address below. If you send the packaged product through a postal carrier, at your option, either insure the shipment, or accept the risk if the product is lost or damaged in shipment.
Ship to:
Silent Beacon c/o Returns
2500 Corporate Blvd.
Suite 250
Rockville, MD 20850
Warranty Void Outside the United States
This limited warranty is void outside the United States and Puerto Rico.
