Can the Silent Beacon Call 911?
Yes, in fact you can store any number you want! This can include 911, loved ones or any other emergency personnel phone number. Simply go inside the Silent Beacon Application and add a new contact, type in the number you wish and select as your Call Contact.
How would I know if I hit the button on accident?
We made the Silent Beacon with 2 indented buttons to avoid false alerts. In the event you still hit the device it will vibrate and red LEDs will flash. If this does not get your attention it will also call your stored emergency contact allowing you to hear the Silent Beacon ring.
Do I need to have my cell phone with me?
The Silent Beacon is a smartphone accessory that works with Bluetooth® devices. You will need a Bluetooth® 4.0 smartphone, tablet or other device that works with our Application.
What smartphones work with the current Device?
We have expanded our Application to all smartphone users, however the actual Silent Beacon Device will need a Bluetooth® 4.0 smartphone, tablet or accessory. Here is the list of all Apple smartphones with Bluetooth® 4.0 technology that currently work with our Beacon:
- iPhone 4s
- iPhone 5
- iPhone 5c
- iPhone 5s
- iPhone 6
- iPhone 6 plus
- iPhone 7
- iPhone 7 plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
- iPAD(5th generation)
- iPAD Air
- iPAD Air 2
- iPAD Pro(9.7 inch)
- iPAD Pro(10.5 inch)
- iPAD Pro(12.9-inch)
- iPAD Pro(12.9-inch) 2nd generation
- iPhone 6s
- iPhone 6s plus
- iPhone SE
Android Bluetooth® 4.0 smartphones and tablets that currently work with the Beacon (we are expanding them every week!)
- Samsung galaxy Note 3
- Samsung Galaxy S6
- Samsung Galaxy S7
- Samsung SM-T337T(Tablet)
- Google Nexus 5X
- Google Pixel
- Google Pixcel C
- Google Pixcel XL
- Nexus 5
- Samsung J7 prime
- Google Nexus 6P
- Google Nexus 9
- Samsung galaxy S8
- Samsung galaxy S6
- Google Nexus 5X
Me or someone else accidentally replied to the activation text with STOP, how can I fix this?
Since you replied with “STOP” to one of our previous messages you will not be able receive a notification until you responded with “START” to the number. In case you deleted the text, you just hit START to 310-596-8083.
We recommend saving this number as Silent Beacon in your phone so that you are aware the next time you see it.
My registration code has not come yet, why?
There are various reasons this might be occurring. Before you send us a message check this list of possible reasons:
Your phone may have text messaging turned off
Your phone may have a spam text blocker with will block the code
Check to make sure you put in your correct area code and phone number
If this does not work, please email tech support by going to the Contact page on our website.
How do I become a retail provider?
We have a distribution list and would love for you to be added to it, please send us a message on the Contacts page!
How do I delete my account?
Since this is a business account you will need to have the Admin remove you fully from their system for old data and the Silent Beacon serial number. However once you logout and delete the App from your phone you are no longer sharing any information with Silent Beacon or your Company.
The Beacon will still call your Dispatcher until you have reset the Silent Beacon Panic Button and gone into your Bluetooth Settings and clicked “Forget Device” for the SB Alert. This will not be an issue if you have already returned your Device to your Company.
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